This issue occurs because of a missing or corrupted Rundll32.exe file. This issue may also be caused by a virus.
To resolve this issue, follow these steps:
1. |
Put the Windows XP CD ROM disk in the CD ROM drive. |
2. |
Click Start , and then click Run . |
3. |
Type expand X :\i386\rundll32.ex_ c:\windows\system32\rundll32.exe in the Open box, where X is the letter of your CD ROM Drive. |
4. |
Restart the computer |
For more detailed information please see the corresponding KB article.