How do I display the version of Cisco Call Manager that I am using? Print

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Locate your console cable which looks like the image below;
Cisco Console Cable

  • Then you need to ensure its connected using the RJ45 end (the one that looks like a ethernet connector or huge telephone connector) and connect it to the Cisco appliance/device.
  • Connect the other end to the Serial port of your Microsoft Windows PC.
  • Download a free application named Putty. Currently located http://www.putty.org as of August 30, 2017
  • Run the application.
  • Once the application launches below "Connection type" select "Serial" then click the open button.
  • the console will then be opened.
  • More than likely the Cisco Appliance would have a password therefore type the command enable then enter the password the default is cisco.
  • once logged in type the command sh telephony-service. thats it and the information will be displayed.

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